Complex of benefits
More privileges

Insurance and protection
Protecting the account holder from fraud
Your funds on cards are under reliable protection
Partner insurance companies


Concierge service
The service for those who value their time, prefer an individual approach and trust professional solutions. A highly qualified team of personal assistants, who works 24/7. It will be of help to you in any life situation and anywhere in the world.
Concierge service contacts for FUIB customers:
Concierge service Mastercard:
Phone: 0 800 33 77 95
Telegram: mastercard_concierge_bot
Viber: mastercard_concierge_bot
WhatsApp: +38 067 401 77 95
E-mail: info@mastercard-concierge.com
Concierge service Visa:
Phone: +38 044 300 05 03
Telegram: https://t.me/VisaUkraineBot
Viber: VisaUkraineBot
E-mail: visa@concierge.link
For cardholders

To use Visa services, you need to pay with a Visa Infinite card in the amount of UAH 30,000 within a month. Transactions for the last 40 days before the current date are taken into account, except for transactions for the last 10 days. All transactions in retail chains and payments for purchases on the Internet are taken into account. Read more at visa.com.ua

Access Mastercard Travel Pass with your Mastercard World Elite card.


To use Visa services, you need to pay with a Visa Infinite card in the amount of UAH 30,000 within a month. Transactions for the last 40 days before the current date are taken into account, except for transactions for the last 10 days. All transactions in retail chains and payments for purchases on the Internet are taken into account. Read more at visa.com.ua


To access business lounges under the LoungeKey program, make transactions with your World Elite card for more than 20,000 UAH during the last 35 days before departure. The last 5 days and weekends before departure are not counted.


Service package pricing
monthly or annual fee
Monthly fee
0 UAH — subject to fulfillment of one of the requirements:
- transactions for a total amount of at least 70,000 UAH per month;
- the minimum daily balance of own funds on all accounts opened with FUIB is 2,5 million UAH (or equivalent in another currency).2,000 UAH per month in case the condition for free use is not fulfilled.
Annual fee
22 000 UAH
Information about the insurance product "Fraud" from IC "VUSO"
List of information that is material for the assessment of insurance risk and/or other circumstances considered when determining the amount of the insurance premium
For this insurance product, a list of information material for the assessment of insurance risk is currently not available. Since the insurance program is fixed and the sum insured is uniform, the amount of the insurance premium does not depend on the client’s choice of account or other additional factors. All accounts included in the service package are insured under the contract, and this does not affect the determination of the insurance premium amount.
How does insurance work after a reissue of a card?
Under the terms of the agreement, the account and all cards issued and reissued to it are insured for a period of 12 months from the date of the insurance agreement.
Can the product be purchased separately, without accompanying and/or additional services?
The insurance product is part of a premium service package. The insurance product cannot be purchased separately. The insurance premium is part of the cost of the premium package and is paid when the package is purchased or when additional services are ordered.
Franchise agreement
No franchise applies (0 UAH).
Limit of agreement liability
The liability limit is determined within the total sum insured under the Contract, but shall not exceed the amount of direct loss suffered by the Policyholder as a result of the insured event. The total amount of insurance payments for one or more insured events occurring during the term of the Contract shall not exceed the sum insured specified in the Contract.
Actions in case of fraud
The Policyholder (or their authorized representative) is obliged to:
- Immediately, but no later than 24 (twenty-four) hours from the moment of detection, notify the Bank of the incident in order to promptly block the payment card.
- Immediately, but no later than 5 (five) calendar days from the moment the Policyholder became aware or should have become aware of the occurrence of the insured event, contact law enforcement authorities and file a report on a criminal offense in order to obtain an Extract from the Unified Register of Pre-trial Investigations.
- Within 14 (fourteen) calendar days from the moment the Policyholder became aware or should have become aware of an event that may be qualified by the Insurer as an insured event, notify the Insurance Agent (JSC “FUIB”) or the Insurer using one of the following methods:
• by calling the Insurance Agent's hotline: +38 044 290 7 290; +38 096 290 7 290; +38 050 290 7 290; +38 093 290 7 290;
• by directly contacting the Insurance Agent (JSC “FUIB”; a list of branches is available at the following link: Nearest branch) or the Insurer and submitting the required documents in accordance with the list specified in the Contract.
You can register an insurance event via the following link: Register an insurance event.
Waiting period for an insured event
During the first 7 (seven) days from the date of entry into force of the Agreement, when insurance coverage is not valid.
The agreement's territory
The entire world, except for zones of armed conflict, territories where national security and defense measures are being carried out, including repelling and deterring Russian aggression in the Donetsk and Luhansk regions through the Joint Forces Operation, temporarily occupied territories (the Autonomous Republic of Crimea and the city of Sevastopol), or settlements where state authorities temporarily do not exercise their powers and those located along the contact line, in accordance with the Cabinet of Ministers of Ukraine Order No. 1085-р dated November 7, 2014, as amended and effective at the time of the insured event.
Discounts, promotional offers
There are no special offers or discounts available.
Consumer warning about the need to familiarise oneself with the information prior to concluding an insurance contract
Information about exclusions from insured events and grounds for refusal to make insurance payments, consequences of the policyholder’s failure to fulfill the obligations specified in the insurance contract, the procedure for calculating and the conditions for making insurance payments, including references to such information, is provided in the relevant Information Document on the Standard Insurance Product, which can be found in the "Files for downloading" section on our website.
Попередження
Можливі наслідки для клієнта в разі користування пакетом послуг Прем'єр або невиконання ним обов’язків згідно з договором про надання банківських послуг:
рахунок відкритий для власних потреб забороняється використовувати для проведення операцій, пов'язаних із здійсненням підприємницької та незалежної професійної діяльності;
клієнт зобов’язаний сплачувати комісії, платежі за обслуговування пакету та інші передбачені договором платежі відповідно до умов договору та вимог законодавства України;
у разі невиконання умов пакету послуг, зокрема щодо забезпечення мінімального обсягу операцій (оборотів) за рахунком, передбачених тарифами Банку, з рахунку клієнта може бути списана комісія за обслуговування пакету послуг відповідно до встановлених тарифів;
у разі несвоєчасного виконання зобов’язань (у повному обсязі та/або частково), зокрема щодо оплати комісій або погашення заборгованості за продуктами в межах пакету, передбачено:
право банку у визначених договором випадках обмежити або призупинити надання окремих послуг пакету;
право банку вимагати погашення заборгованості та відшкодування збитків, завданих порушенням зобов’язань;
право банку доручити врегулювання простроченої заборгованості третім особам відповідно до законодавства України.
Банку забороняється:
вимагати від клієнта придбання будь-яких товарів чи послуг від банку або спорідненої чи пов’язаної з ним особи як обов’язкову умову надання банківських послуг (крім складових пакету банківських послуг);
вносити зміни до укладеного з клієнтом договору в односторонньому порядку, якщо інше не встановлено договором або законодавством України.
Клієнт має право:
відмовитися від отримання рекламних матеріалів засобами дистанційних каналів комунікації;
відмовитися від пакету послуг Digital Prime або змінити його на інший пакет відповідно до умов договору;
отримувати повну та достовірну інформацію щодо вартості послуг, тарифів, умов обслуговування, у тому числі щодо мінімальних вимог до оборотів за рахунком, до моменту підключення пакету та протягом строку його використання.
The files for downloading
Previous editions can be found at the link.
Previous editions can be found at the link.
Previous editions can be found at the link.
Valid from 02.11.2026
Valid from 02.11.2026
