Masterсard Concierge

“Masterсard Concierge” is a service provided to clients, who choose packages Premiere and Black Platinum and prefer quick, high-quality and exclusive service.
  • What is Masterсard Concierge needed for?

    “Masterсard Concierge” is developed for those who know the value of their time, prefer an individual approach, and trust professional decisions. A professional team of personal assistants, which works 7 days a week, 24 hours a day will be useful to you in any situation, anywhere in the world.

  • What can Masterсard Concierge do?

    “Masterсard Concierge” will take care of all your troubles: from the selection of complex travel anywhere in the world to calling a plumber to your apartment, from the consulting support abroad to booking a table at a restaurant. Provide you with proactive services based on your calendar (for example, you have a fitness training every Saturday at 10:00), as well as personal reminders (for example, about important life events – birthdays, doctor's appointments, etc.)

  • How to get Masterсard Concierge?

    Within the Premiere and Black Platinum packages “Concierge Service” is free. You only pay for goods or services provided within your query. You can use the “Masterсard Concierge” as often as you need it!

  • What is the FAST LINE service?

    Access to the fast passage service for all formalities without queue for international flights departing or arriving at “Boryspil” airport, Terminal D. Cardholders that meet the criteria set by Mastercard can use the Fast Line service for the passage of aviation security control and customs control without queue.

    Fast Line in the departure area available for PUMB cardholders: World Elite Mastercard, World Black Edition Mastercard and Platinum Mastercard.

    Fast Line in the arrivals area available for PUMB cardholders: World Elite Mastercard.

    Terms of access and details

  • How can I use the FAST LINE service?

    To use the service, it is enough to approach the Fast Line counter, raise your contactless Mastercard premium card to a special reader on the Fast Line turnstile, or insert it into the terminal for authorization, and enter the PIN code. If the PIN-code is correct - in your account, for the purpose of verification, 1 hryvnia will be temporarily blocked. The blocking will be automatically canceled after a few days.


  • Fast baggage check-in and baggage drop-off

    Access to the fast passenger and baggage check-in service is a separate stand in Terminal B of “Boryspil” airport (for passengers of international flights departing) that holders of cards, meeting Mastercard criteria, can use for fast and/or check-in for some airlines flights.

    Fast baggage check-in and baggage drop-off is available for World Elite Mastercard cardholders.

    Terms of access and details

Concierge service phone number for FUIB clients: 044 593 11 11

You can find a detailed description of the services and monthly digests in which you can find a lot of useful and interesting information on the official website of the company.

List of services